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Terms of Service

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the China Steep Bliss website (chinasteepbliss.info), you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use of the website following any changes constitutes your acceptance of the new terms.

2. Services Description

China Steep Bliss provides premium Chinese tea products and related services through our e-commerce platform. Our services include:

Sale and delivery of authentic Chinese tea products
Tea information, recommendations, and educational content
Customer support and order management services
Online marketplace for tea enthusiasts

All products are sourced directly from trusted suppliers in China to ensure authenticity and quality.

3. User Obligations

As a user of China Steep Bliss, you agree to:

Provide accurate, current, and complete information during registration and checkout
Maintain the confidentiality of your account credentials and password
Not engage in any unlawful or fraudulent activities
Not attempt to gain unauthorized access to our systems or other users' accounts
Not use automated tools or bots to scrape our website content
Comply with all applicable laws and regulations in your jurisdiction
Not engage in harassment, abuse, or threatening behavior toward our staff or other users
Use our services only for lawful purposes and in accordance with these terms

4. Product Information & Ordering

We strive to provide accurate descriptions and images of our products. However, we do not warrant that all product descriptions, pricing, or images are completely accurate, current, or error-free. We reserve the right to correct any errors and to refuse or cancel any order at any time.

All orders are subject to acceptance and confirmation. We reserve the right to refuse service to anyone. Prices are subject to change without notice, though current prices will be displayed at the time of purchase.

5. Limitation of Liability

To the fullest extent permitted by law, China Steep Bliss and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in connection with your use of our website or services.

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the product or service in question.

Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of the above limitations may not apply to you.

6. Warranty Disclaimer

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the website's operation or the information, content, or materials included on the website. China Steep Bliss disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We do not guarantee that our website will be uninterrupted, error-free, or completely secure, though we take reasonable measures to protect your information.

7. Intellectual Property Rights

All content on the China Steep Bliss website, including text, graphics, logos, images, and software, is the property of China Steep Bliss or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or modify any content without our prior written permission.

"China Steep Bliss" and all related logos are trademarks of China Steep Bliss. You may not use these trademarks without our express written consent.

8. Payment & Refunds

All payments must be made through our secure payment gateway. By providing payment information, you represent that you are authorized to use that payment method and that the information you provide is accurate.

Refund requests must be submitted within 30 days of purchase. Unopened products in original condition will be eligible for refund minus shipping costs. Opened or damaged products may not be refundable. Specific refund policies for individual products may apply.

9. Shipping & Delivery

We endeavor to deliver products within the stated timeframes; however, delivery times are estimates and not guaranteed. China Steep Bliss shall not be liable for delays caused by courier services, customs clearance, weather, or other circumstances beyond our reasonable control.

Risk of loss for shipped products transfers to you upon delivery to the carrier or designated delivery location. You are responsible for inspecting packages upon receipt and reporting any damage or missing items within 7 days.

10. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Bulgaria, without regard to its conflict of law principles. The courts located in Burgas, Bulgaria shall have exclusive jurisdiction to hear and determine all disputes arising out of or related to these terms.

China Steep Bliss
street. Vitosha 27
Burgas, Bulgaria

11. Contact Us

If you have questions about these Terms of Service, please contact us:

China Steep Bliss

street. Vitosha 27, Burgas, Bulgaria

Email: [email protected]

Website: chinasteepbliss.info

12. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements posted on our website, constitute the entire agreement between you and China Steep Bliss regarding your use of our website and services, and supersede all prior and contemporaneous agreements, understandings, and communications, whether written or oral, relating to the subject matter of these terms.

Thank you for being part of the China Steep Bliss community.